Shipping policy

Shipping & Delivery Policy
Welcome to ameliu.lt. We are dedicated to delivering trendy, high-quality fashion directly to your door. To ensure complete transparency, please review our shipping guidelines below before placing your order.

1. Delivery Timelines
Because we curate our fashion collections from international manufacturers to offer you the best styles at competitive prices, items are shipped directly from our global fulfillment centers.
  • Processing Time: All orders are verified, quality-checked, and packed within 1–3 business days after payment confirmation.
  • Standard Delivery Time: Shipping to Lithuania takes 10–14 business days from the date of dispatch.
Please note: Delivery time frames are estimates. While most packages arrive within 10–14 business days, occasional delays may occur due to customs processing or holiday peak seasons.

2. Shipping Rates
We aim to make your shopping experience as seamless as possible:
  • Standard Tracked Shipping: FREE for orders over €50
  • All shipments include premium end-to-end tracking so you can follow your package's journey directly to your address or local delivery network.
3. Order Tracking
Once your package is shipped, you will automatically receive a shipping confirmation email containing your tracking number (e.g., YunExpress, LT Post, or Omniva cross-border tracking).
  • You can track your package directly through the link provided in your email or via our on-site tracking page.
  • Tracking information may take 24–48 hours to update in the carrier's system after dispatch.
4. Customs, Duties, and Import Taxes (IOSS Compliant)
We operate in full compliance with European Union import regulations:
  • No Hidden Fees: All applicable Lithuanian Value Added Tax (VAT) is calculated and collected directly at our checkout.
  • Smooth Customs Clearance: Your package is shipped using an Import One-Stop Shop (IOSS) identification framework. This ensures that your parcel passes smoothly through Lithuanian customs with zero surprise import fees or customs clearance charges upon delivery.
5. Incorrect Address & Undelivered Packages
Please carefully verify your shipping address and contact details during checkout.
  • We cannot be held responsible for orders shipped to an incorrect or incomplete address provided by the customer.
  • If a package is returned to our fulfillment facility due to an incorrect address or failure to collect the parcel from the local delivery network, a reshipping fee may apply.
6. Contact Information
If you have any questions regarding your shipment or need assistance tracking an order, our customer support team is here to help:
  • Email: support@ameliu.lt
  • Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (EET)